Scope of this policy
This policy applies to ProPosting guest-post and link-insertion services. A written quotation or invoice may contain more specific conditions for an order and controls where it clearly differs from this general policy.
Before work or supplier commitment
A cancellation requested before work begins and before funds are committed to an independent supplier may be eligible for a refund, less any clearly disclosed non-refundable processing cost permitted by law.
Work already performed
The value of research, content, editing, coordination or other work already completed is generally non-refundable. Amounts already and irreversibly committed to a third-party website, writer or supplier may also be non-refundable.
Website rejection or non-delivery
If a compliant request is rejected or cannot be delivered, we may offer a materially comparable replacement, account credit or refund of the eligible unspent amount. You are not required to accept a materially different replacement.
Client-caused failure
A refund may be unavailable when failure results from an unlawful, misleading, inaccessible or materially changed destination; late or missing content; a request outside the approved scope; chargeback abuse; or violation of disclosed editorial rules.
Post-delivery changes
Independent websites may later edit, move or remove content. Any written replacement period will be honoured according to its stated conditions. Permanent placement, ranking and indexation are not guaranteed.
How to request review
Email the official company address with the invoice number, affected website or service, delivery evidence and a clear explanation. We may contact relevant suppliers and request additional information before deciding the eligible remedy.
Processing time
Approved refunds are returned through an appropriate supported method, normally to the original payer where possible. Bank or payment-provider processing time is outside our control.